We want you to love what you wear. If something’s not right, we’re here to help:

  • Returns/exchanges accepted within 7 days of delivery
  • Items must be unused, unwashed, with original tags and packaging intact
  • Only size issues, defective or incorrect items are eligible for exchange
  • No returns accepted for discounted/sale items unless damaged
  • Once we receive your return, refunds are processed within 5–7 working days
  • Refunds are made via the original payment method or as store credit

To initiate a return, email us at sales@startnow.co.in with your order number, reason, and photos (if defective). Our team will guide you through the process.

Return shipping charges are to be borne by the customer unless the item was defective or wrongly shipped